Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@studiobaptism.com.
Do you ship outside the United States?
Yes, we do ship internationally.
What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and Stripe for secure payments.
When will my order be shipped?
Your order will be prepared within 3–5 business days and shipped immediately after.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email.
Do you offer returns?
Please note that we do not accept returns on personalized items, as custom-made products cannot be reused. Thank you for your understanding.
Are your products customizable?
Yes! Many of our products can be personalized. Please check the product page for customization options.
How can I contact customer support?
You can reach us via email at [ info@studiobaptism.com] or through our contact form on the website.
Do you offer gift wrapping or special packaging?
Yes, we offer gift packaging options for many of our products. You can select this option at checkout.
What happens if my order arrives damaged?
If your order arrives damaged, please contact us immediately with photos, and we will arrange a replacement or refund.
Can I modify or cancel my order after placing it?
We process orders quickly, but if you need to make changes, please contact us within 24 hours of placing your order.
Can you make different items that are not in your store?
Yes! If you have alternative artwork, you can send it via message.
If you are sending an image, please make sure it is high quality.
Do you provide proof before shipping?
Yes, we offer you proof before shipping.
Which shipping company do you ship with?
We partner with FedEx and UPS to ensure reliable delivery. The shipping carrier is selected based on the most efficient option for your specific state and region to guarantee the best possible service.
